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Frequently Asked Questions

  • When will Genius Ocean Fish be available for purchase?

    We're currently waiting for our packaging to arrive and are expecting our first bags to be shipping from early November.

  • Where can I buy Genius Ocean Fish?

    You'll be able to buy our product online and from selected Veterinary Clinics and Pet Stores from early November.

  • Is Genius complete and balanced for everyday feeding?

    Genius is a 100% complete and balanced food for ADULT dogs of ALL breeds and ALL sizes. 

    It is formulated and tested to meet or exceed AAFCO guidelines and so is perfectly balanced for everyday feeding.

    No extra supplements are required unless specifically recommended by your veterinarian.

  • What if my dog has a food allergy or a sensitive tummy?

    You've come to the right place! Genius Ocean Fish was formulated with dogs with sensitive skin and tummies in mind. The most common allergens in dogs (in order) are chicken, beef and lamb meat, followed by corn and then finally wheat. 

    Ocean Fish is formulated with fish as a single protein source and rice as our main carobohydrate and thus is less likely to be allergenic than many other foods. 

    We've also added plenty of essential omega 3 & 6 fatty acids by incorporating fish oil, flax and sunflowers seeds and added turmeric for extra anti inflammatory benefit.

  • How do I transition my dog to Genius?

    To begin feeding Genius we recommend slowly mixing in increasing amounts of your new food whilst decreasing the old food over a period of about 1 week. For dogs with sensitive tummies you may want to stretch this out to 2 weeks. 

    DAY 1-2: 75% Current Food, 25% Genius
    DAY 3-4: 50% Current Food, 50% Genius
    DAY 5-6: 25% Current Food, 75% Genius
    DAY 7: 100% Genius

     

    Its important to also ensure that your dog always has access to plenty of fresh, clean water.

  • How does the subscription work?

    Our subscriptions are super flexible! You can change, pause or cancel your delivery anytime. You can even change the amount of food delivered or the delivery address.

    Once you’re signed up it's easy to make tweaks to your plan online.

  • How should I store and handle Genius pet food?

    Always keep your Genius pet food tightly sealed in its bag and store in a cool, dry place, away from heat, direct sunlight and/or humidity.

  • How does the subscription work?